Online Dispute Resolution for Inarticulate and Lesser Dispute-Wise Disputants: The SSF Design Solution, Expert-Peer Online Assessment, and a Formula for Expert- Peer Assessment

Lead Researcher and Department
Bruce L. Mann, Ph.D., LL.M, Faculty of Education, Memorial University

Summary
This project describes a persistent problem in online dispute resolution, namely substandard ODR presentations made by inarticulate and lesser dispute-wise disputants make the bargaining conditions uneven. Three innovations are introduced to address the problem: the SSF design solution, expert-peer online assessment, and a formula for expert-peer assessment. The innovations build on previous work, and have been modified to accommodate the limitations and requirements of online dispute resolution and address the problem.

Keywords
Online dispute resolution, Dispute resolution, Expert-peer assessment

Locations
St. John's
Avalon Peninsula

Industry Sectors
Educational Services

Departments
Faculty of Education (STJ)